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Frequently Asked Questions

Here's what you need to know...

Presale Questions

Yes! There are 3 ways you can pay when you purchase.
1. You can pay in full. All payments made in full are a 26% savings.
2. You can pay with our 3-month plan. $125 down, and the remainder over 2 additional months. (total of $375)
3. You can pay with our 4-month plan. $105 down, and the remainder over 3 additional months. (total of $375)

To choose any of the payment plan options, please purchase HERE.

If you have questions about any of these payment plans, feel free to email your questions to info@pixistock.com.

Due to the nature of digital products we generally offer no refunds. However, each refund request is made on a case-by-case basis and handled differently per customer; and your satisfaction is important to us! If you purchased the course but are dissatisfied in any way, please email your refund request to info@pixistock.com.
If you received a promotional code for The Intentional Brand program or any other course we offer, you can apply this discount code on the checkout page in the field that reads "Apply Coupon." From there, you can update your cart on the checkout page and the discount code should be applied.

This is a “go-at-your-own-pace” program, giving you freedom to learn in a way that works with your schedule. However, for quicker results, we encourage you to take 2-3 weeks to learn and implement each module for a total of approximately 90 days.

After payment is fully rendered, you have access to the course videos, trainings, materials and resources for the lifetime of The Intentional Brand program.

In module 1 and 2 we tackle a lot of fundamentals and beginner strategies for building a personal brand. As the course progresses into modules 3-6 we get into more intermediate and advanced strategies dealing with graphics, automation and sales funnels. The course can benefit personal brands that are in the beginning stages, and those who have a sizable audience or community and are looking to streamline their brand strategy in order to grow.

If you want to know if this program would benefit your brand specifically, feel free to email me at info@pixistock.com.

Your Account Details

From the “My Account” page, click on the tab that reads “Account Details” to change your email, username, password and other account details.

On the "Thank you" confirmation page, you will be instructed to click a link which takes you to the "Welcome dashboard" for new students. You can also access the material by clicking on the large BLACK button at the top right of the page (on desktop) that reads "START LEARNING." YOU WILL NEED TO ENROLL IN THE COURSE AFTER YOU HAVE PURCHASED IT. When you click the "Start Learning" button, you'll be directed to the first lesson of the course where you will enroll. Simply click "TAKE THIS COURSE."
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to info@pixistock.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

Payments are withdrawn on the same day each month as the date of your original purchase.

If your payment was declined by your bank at the time of payment for that month, we will attempt to alert you of this via the email you provided us at checkout.

There will be 2 attempts to withdraw that month’s balance from your account. If we are unsuccessful after 2 attempts we will cancel your account and you will lose access to the program.

You can always change your billing and credit card information by logging into your PayPal account.

If you feel your account may have been closed in error, please email us at info@pixistock.com so we can remedy the situation.

Becoming an Intentional Brand student, grants you 1-year access to the Pixistock Photo & Graphics Subscription at no additional cost.

To subscribe to the Annual plan of the Pixistock photo & graphics subscription, simply CLICK HERE and apply the coupon code you via email at checkout. From there you’ll receive a confirmation email give you access to the stock photo galleries.

Email me at info@pixistock.com if you have any troubles accessing your Pixistock subcription.

Yes! We strongly encourage ALL potential affiliates of this program to purchase and go through the program before promoting it to your audience.

Becoming a Pixistock affiliate allows you to receive commissions on every referred sale to The Intentional Brand program, the Pixistock shop, and the Pixistock photo & graphics subscription. You can learn more and sign up to be a Pixistock Affiliate at affiliates.pixistock.com.

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